96gamesph Privacy Policy — How We Handle Your Data

1Who We Are

96gamesph operates the online gaming platform available at https://96gamesph.com. References in this policy to "96gamesph", "we", "us", or "our" refer to the operator of this platform. As the entity that determines how and why personal data is processed, 96gamesph acts as the data controller for all information collected through the platform and its associated services.

This Privacy Policy applies to all individuals who interact with 96gamesph, including registered account holders, visitors browsing the platform without an account, and any person who contacts support. It covers data collected through the website and any mobile-compatible interface provided under the 96gamesph brand.

2Data We Collect

96gamesph collects personal information that is either provided directly by the user or generated through your use of the platform. The following table outlines the main categories:

96gamesph does not intentionally collect sensitive personal information such as health data, religious affiliation, or political views. If any such information is included in documents you submit for verification, it will be used solely for identity confirmation and nothing else.

3How We Collect Your Information

96gamesph collects your personal data through the following channels:

• Directly from you when you complete the registration form, submit identity documents, fund your account, place a wager, or contact our support team.
• Automatically through the platform when you browse the website — device identifiers, session logs, page views, and navigation paths are captured to improve the platform and detect fraud.
• From payment processors such as GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks, when a deposit or withdrawal is initiated.
• From identity verification providers used to confirm your age and identity during the KYC process.
• From third-party analytics tools that help 96gamesph understand platform usage patterns in aggregated, non-identifiable form.

4Why We Use Your Information

96gamesph processes your personal data for the following purposes. Each purpose is connected to a legitimate operational or legal need:

• Account management: Creating, maintaining, and securing your 96gamesph account requires accurate identity and contact information.
• Transaction processing: Deposits and withdrawals in PHP require payment details and transaction records to be maintained.
• Identity verification (KYC): Philippine legal and regulatory requirements oblige 96gamesph to confirm player identity before allowing significant transactions.
• Customer support: Resolving queries, disputes, and technical issues requires access to account and communication history.
• Fraud prevention and security: Monitoring for suspicious login activity, unusual transaction patterns, and potential abuse of the platform.
• Regulatory compliance: Maintaining records for audit, tax, and anti-money-laundering purposes as required under applicable Philippine law.
• Platform improvement: Aggregated usage data helps 96gamesph identify and fix technical issues, improve navigation, and develop new features.
• Responsible gaming: Monitoring account activity to identify indicators of problematic play, and acting on self-exclusion or limit requests submitted by the player.

5Legal Bases for Processing

96gamesph processes your personal data on the following legal grounds, depending on the specific purpose:

• Contractual necessity: Processing your identity and payment data is required to operate your 96gamesph account and fulfil the services you have registered for.
• Legal obligation: Certain data must be retained and reported to meet regulatory, tax, and anti-money-laundering requirements under Philippine law.
• Legitimate interests: Fraud detection, platform security, and the improvement of 96gamesph services are pursued on the basis of legitimate operational interests.
• Consent: Where 96gamesph sends optional communications such as promotional emails, this is done on the basis of consent, which you may withdraw at any time.

6Who We Share Your Information With

96gamesph does not sell your personal data to third parties. We share your information only where necessary to operate the platform or meet legal obligations:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, and Mastercard receive the transaction data needed to complete your deposits and withdrawals.
• Identity verification providers: Third-party KYC services receive the identity documents you submit to confirm eligibility.
• Game software providers: Where 96gamesph uses third-party game engines, minimum account data may be passed to the provider to initiate and settle game sessions.
• Regulatory bodies: Applicable Philippine regulatory and law-enforcement authorities may receive data where required by law or valid legal process.
• Technology infrastructure providers: Hosting, security, and analytical services used by 96gamesph may process data as sub-processors under strict confidentiality obligations.

7International Data Transfers

96gamesph primarily serves players in the Philippines, and data is processed and stored within environments accessible to the platform's operational team. Where any third-party service provider is located outside the Philippines, 96gamesph takes steps to ensure that appropriate safeguards — such as contractual data protection clauses — are in place before any transfer occurs.

Transfers are limited to what is strictly necessary for the stated processing purpose and are not conducted for commercial data-sharing arrangements.

8Cookies and Similar Technologies

96gamesph uses cookies and similar browser-level technologies on its platform. These are small data files placed on your device when you visit the website. They serve the following functions:

• Essential cookies: Required for the platform to function. They maintain your login session, remember your preferences, and allow the cart and wagering flow to work correctly.
• Analytics cookies: Help 96gamesph understand how visitors navigate the platform so improvements can be made. Data collected this way is aggregated and does not identify individual users.
• Security cookies: Assist in detecting and preventing fraudulent activity and unauthorised access attempts.

You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the 96gamesph platform, including the login and payment flows.

9How Long We Keep Your Information

96gamesph retains personal data for as long as is necessary for the purposes described in this policy. Specific retention periods are guided by the following principles:

• Active account data is retained for the full duration of your registered membership at 96gamesph.
• Following account closure, 96gamesph retains transaction records, KYC documents, and account history for a post-closure retention period as required by applicable law — typically a minimum of five years for financial records.
• Support communications are retained for a reasonable period sufficient to resolve any follow-up queries or disputes.
• Technical and session log data is retained for shorter periods determined by security and operational monitoring needs.

When retention periods expire, 96gamesph deletes or anonymises the relevant data so that it can no longer be linked to an individual.

10How We Protect Your Information

96gamesph implements a range of technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, and loss:

• Encryption of data in transit between your browser and the 96gamesph platform.
• Restricted internal access — only staff with a legitimate need to process specific data are authorised to do so.
• Regular security reviews of the platform's infrastructure and access logs.
• Protocols for responding to and reporting data security incidents within required timeframes.

11Your Rights

As a player at 96gamesph, you have rights over the personal data we hold about you. The availability and scope of these rights may be subject to applicable Philippine data protection law and any overriding legal obligations held by 96gamesph.

To exercise any of these rights, contact 96gamesph at support@96gamesph.com. We will respond within a reasonable period and may need to verify your identity before processing the request.

12Minors

96gamesph is strictly for eligible adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If 96gamesph becomes aware that data belonging to a minor has been collected, that data will be deleted and the associated account closed immediately.

Account holders are responsible for ensuring that no minor accesses the 96gamesph platform through their device, account credentials, or saved payment methods.

13Marketing Communications

96gamesph may send you communications about promotions, new game categories, or platform features. These are sent only with your consent, typically collected during registration or through an explicit opt-in.

• You can unsubscribe from marketing emails at any time using the link in each message.
• Opting out of marketing communications does not affect service-related messages such as account notifications, transaction confirmations, and security alerts.
• 96gamesph does not share your contact details with third parties for their own marketing purposes.

14Third-Party Links

The 96gamesph platform may contain references to third-party services such as payment providers. Once you leave the 96gamesph domain, this Privacy Policy no longer applies. Each third-party platform operates under its own privacy terms, and 96gamesph is not responsible for how those entities handle your personal data. We recommend reviewing the privacy policy of any third-party platform before providing information.

15Updates to This Policy

96gamesph may update this Privacy Policy to reflect changes in the platform, applicable law, or our internal practices. When changes are made, the revised policy will be published on this page. Where a change is material, we will make reasonable efforts to notify registered members by email or through a platform notification.

Continued use of 96gamesph after a revised policy is published constitutes your acceptance of the updated terms. We encourage you to revisit this page periodically, particularly before making significant account decisions.

16Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern related to your 96gamesph account, please contact our support team:

We aim to acknowledge all data-related requests within five business days and to resolve them as quickly as the complexity of the request allows.